Privacy Policy

Last updated: October 05, 2018

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RAEFA Technologies, and it's successors and assigns, ("us", "we", or "our", collectively, "RT"), the owners and operators of this website www.raefatech.com (the “Site”), respect your privacy and believe the best way to serve you on the Internet is with honesty, accountability and adherence to legal standards. We are sensitive to the issue of privacy and have structured our online activities to maximize your control over the disclosure of your own personally identifiable information.

By visiting or interacting with this Site, you agree to be bound by the terms of this Privacy Policy. We may change this Privacy Policy at any time, and your continued use of the Site indicates your agreement to the revised terms. Accordingly, you should review this Privacy Policy from time to time to keep informed of such amendments. The latest version of the Privacy Policy will be available through a link at the bottom of the homepage. The most recent date of revision will be indicated prominently at the top of the Privacy Policy. If you do not agree to the terms of this or any revised policy, please do not register as a user or further interact with the Site.

This Privacy Policy applies to this Site only, and does not apply to other websites or apps operated by other parties, each of which should have their own Terms of Use and Privacy Policies. Please read the respective sites' terms and policies when accessing such sites or using such apps.

Please also make sure to read the Site’s Terms of Use as it supplements and forms part of this Privacy Policy. By using the Site you are agreeing to our Privacy Policy and Terms of Use. If you do not agree to the terms of this policy, please exit the Site immediately.

Privacy of Children

We encourage parents and guardians to be aware of and to participate in their children's online activities. Minors (persons under the age of majority in their province or territory of residence) are not eligible to use the Site unsupervised and we ask that you do not allow your child to submit any personal information to us. We do not knowingly collect the personal information of minors.

What Information do we Collect?

RT may collect two types of information from visitors to the Site: Personal Information and Non-Personal Information. Personal Information is any information about you as an identifiable individual, such as your name, user name, address, postal code, telephone number, e-mail address age, marital status, income level, education level, intentions, preferences and opinions. RT collects Personal Information only where it is voluntarily provided by the individual in question.

Non-Personal Information is any information that cannot be associated with an identifiable individual, such as aggregated statistical information (e.g. the average length of time users spend visiting the site), or other anonymous information, such as the type and version of browser being used to access the Site. Your computer and its operating systems, browsers, and memory contain vast quantities of transaction data and records of your use of it.

RT generally collects Personal Information from you in order to provide you with products and services, to administer contests and special events, to better understand user preferences and to market our products and services.

We may also collect information about you from a social network site you may have connected from, in order to provide you with a more personalized experience. In some cases, we will collect psychographic data from third parties that help us better understand our users.

If you send an e-mail to us, or fill out our "feedback" form through the Site, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address when you send an email notification to a friend through the Site or the social network from which you have connected to the Site (such as in an invitation, or when sharing your content).

Why is the Information Collected?

RT may collect your personal information in order to enable RT to make general improvements to the Site, ensure that content standards of the Site are rigorously upheld, enable us to contact you (for example, registration is needed to enter certain contests) and better serve your specific interests. You may choose not to provide your personal information, but this may lead to decreased functionality of the Site for you and will prevent us from providing you with certain products or services. However, you can still access and visit many of the Site's features. We may also request you to voluntarily provide personal information that is not required to access features of our Site.

For example, we may collect information from you to allow you to:

  • Join a club or become a member;
  • Enter a contest or other promotion;
  • Subscribe to our e-mail newsletter(s);
  • Respond to online questionnaires;
  • To participate in interactive online activities (such as games, chatrooms or bulletin boards);
  • To shop online at our and/or our contractor's Site; or
  • To contact us to make requests or comment on our services./li>

Personal Information for Contests

A user can enter a RT contest through the Site. If a user is 13 years of age and under, we require the consent of a Parent prior to the submission of a user's personal information. On the online entry form, we ask for personal information such as the entrant’s name and address. Unless otherwise specified in the applicable contest rules, this personal information is collected, used and/or disclosed solely for the purpose of awarding contest prizes, tracking compliance with the official rules and regulations and for internal feedback purposes. RT only uses and discloses a contest winner's name and photograph after receiving prior written consent from the winner (or their Parent, if the winner is under the age of majority in his or her Province of residence) and the appropriate release forms are fully completed by a Parent and returned to RT.

Video/Content Submission

Occasionally, RT users will have the opportunity to submit ideas or content such as videos for inclusion on the Site or on some shows airing on RT. At the time of submission, the producers of these shows will also ask the users to include a contact number, email or address. Only those who produce the show in question will have access to the contact information and it will not be passed on to a third party. People who submit ideas or content may be contacted if the show's producers are possibly interested in using such submissions.

Information we Collect from Third Parties

We may use third-party advertising and analytics companies to collect Non-Personal Information and/or serve ads to users when they visit our websites or use our apps. These companies may use Non-Personal Information (i.e. not including your name, address, email address or telephone number) about the use of this Site, as well as other Web and offline activity in order to provide advertisements about goods and services of possible interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit www.youradchoices.ca. Rest assured that neither RT nor any third parties acting on its behalf collect browsing information respecting the use of the site by children, nor does RT target advertising to children based on browsing activity.

We may also infer information about you based on the information you provide to us or information we receive from third parties, including information we may receive from social media sites, in accordance with your privacy settings on such sites. We may also collect demographic, psychographic and lifestyle profile data from third parties, which may be predictively associated with you, based on what we know about you. For example, data may be available suggesting common interests or attributes of people living in your postal district. Any such information that is associated with you is considered to be personal information, and will be treated as such according to this privacy policy. If you would prefer that RT not associate such third party data with you, you may opt-out by visiting www.youradchoices.ca

With Whom do we Share Information?

RT works closely with a number of parties who may perform functions on our behalf, including fulfilling orders, providing streaming services or other third party content, providing promotional materials to our users, sending e-mail, managing, compiling and processing data, administering contests, processing credit card payments or providing customer service. Data, including Personal Information, may be stored or processed outside Canada or in the cloud where it will be subject to the laws of the jurisdiction(s) in which it resides. We do not disclose your Personal Information to these parties except to the extent necessary to enable them to provide the specific services to you or on your behalf. Third party service providers are contractually bound to maintain the confidentiality of your Personal Information and are prohibited from using your Personal Information for any other purpose.

Other than for the specific purposes set forth in this Privacy Policy statement, we will not disclose your Personal Information to any third parties unless we obtain your prior consent or are legally compelled to do so or to protect and defend our rights or property. In addition, we will not contact you without your permission except as specified above or in connection with the registration process.

In the event of a proposed or actual sale of all or a substantial portion of our business assets, your Personal Information may be disclosed to potential buyers where necessary to determine whether to proceed with the transaction. Where such a transaction is completed, your Personal Information may be among the transferred assets. In such event, the purchaser will continue to be subject to the confidentiality obligations posted herein.

What are your Choices?

We do not sell or otherwise share personally identifiable information about individual users without the prior approval of the user. On the page where we ask for that information, there is a prominently displayed method to indicate to us that you do or do not want to receive promotional and/or marketing information about products, services and offerings. Check the appropriate box and your information may be used as described above. Leave it blank, and we consider it an opt-out. Either way, it is always your choice. User consent to use Personal Information can be withdrawn at any time by emailing our Privacy Officer using the contact information provided below.

What are Cookies, and how are they Used?

Cookies are small data files that your browser may place on your computer when you visit different Web sites to mark that you have been there. Cookie technology is used on our Site to maximize the website-browsing experience. For example, cookies allow us to track a browser's movement through the Site over several sessions. Through cookies, the Site can recognize repeat visitors, facilitate the visitor's access to and use of the Site and allows the Site to track usage behaviour that will allow content improvement and enable us to tailor our Site to better match your interests and preferences. We may also use cookies to allow you to select and prioritize your preferences when you enter our Site.

No Personal Information is gathered from these cookies. However, you may choose to set up your browser to refuse cookies or alert you when cookies are sent. Please note, though, if you don't have a RT cookie it may limit our ability to customize and improve our Site features.

Linking to Our Business Partners' and Third Party Content/Websites

Please keep in mind that this Privacy Policy applies to the Site only. The Site may provide on-line media streaming and other third party content. Occasionally, the Site may contain links from and to sites operated by other RT companies, our business partners and other independent third paRTes whose privacy practices may be different from those of RT. Once you leave the Site, you may or may not see a new URL in the location bar. If you submit Personal Information to any of those sites, your information is governed by the privacy policies of those destination websites. Please review the linked site's and third party content provider's privacy policies, and do not use or further visit these sites if you do not agree with the terms of these policies. The linked sites are not under our influence or control, and we are not responsible for the privacy policies and practices or the content of the sites operated by our business partners or other third parties or the privacy policies and practices or contents of any linked site or subsequent links from that site.

The Site may include social media features, like the Facebook “Like” button. These features may collect information about your IP address and which page you’re visiting on our Site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

This site may also permit you to link to other social media websites on the Internet (e.g., YouTube, Twitter, Facebook, Pinterest, Tumblr, among others) (" Social Media Sites"). By accessing the Site through a Social Media Site, mobile device or other third party platform or service or by connecting to such a platform or service via the Site, we may be authorized to collect, store, and use personal information as permitted by your user agreement and settings with the Social Media Site, mobile device or other third party platform.

"Refer a Friend" or "Sharing Features"

If you choose to use a referral service to "tell a friend" about the Site, a specific article or feature on the Site, or a contest that is running, we may ask you for your friend’s name and email address. We will then send your friend an email on your behalf inviting him or her to visit the relevant webpage or check out the Site. We store your friend's name and email for a short period for the sole purpose of sending this email and for redundancy checking, to be sure that your friend does not receive multiple copies of the same email message. We do not keep or use this information for any other purpose.

How We Protect Your Personal Information

We have policies and procedures in place to protect the privacy and confidentiality of the information that we collect and maintain, including contracts with third parties that manage the information provided by you. All Personal Information is stored on secure servers, behind a firewall at a data center with access to data strictly controlled. Only individuals specifically involved in the analysis and other functions set out herein have access to your Personal Information. These individuals have been provided the requisite training on our privacy policies and practices.

To help ensure the privacy of your information, we urge you not to share your user name and password with anyone and recommend that you change your password frequently and store it in a safe place. If you are asked to create a user name or password, please select words that do not personally identify you. We may offer "auto login" which allows users to enter member areas of our Site without re-entering password information. You may want to disable auto login on your device, in order to prevent access by unauthorized users of your device.

Updating/Deleting your Information

Users of the Site may delete any Personal Information previously submitted through the Site, unless such deletion would compromise privacy or security interests. To update or delete your information, please contact the company’s Privacy Officer, at the address listed below.

Questions/Concerns?

If you have any concerns about privacy procedures respecting our Site, or to find out further details about how your Personal Information may be used, write us at:

555 Industrial Drive, Suite 109
Milton, ON, Canada
L9T 8H8

Attention: Privacy Officer

Or you may email us at info@raefatech.com.

Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.

Office of the Privacy Commissioner of Canada

The Office of the Privacy Commissioner of Canada oversees our Personal Information handling practices. If any privacy concerns are not addressed to your satisfaction you may contact the Office of the Privacy Commissioner of Canada for further guidance:

Phone:
1-800-282-1376 or 819-994-5444
Fax:
819-994-6591
Website:
www.priv.gc.ca

Copyright ©2018 RAEFA Technologies